Your Questions, Answered
-
Yes. Every new dog starts with a no-obligation meet and greet so we can get to know each other, answer any questions and make sure Critter Sitter is the right fit for both you and your dog.
-
Yes. We offer a collection and drop-off service using fully insured company vehicles, so your dog's day starts and finishes at your front door.
-
We're based just outside Hurstpierpoint with direct access to quiet countryside and woodland walks. We choose routes based on the weather, ground conditions and the needs of each group.
-
Only where owners have given permission and it's safe to do so. Every dog is assessed individually, and safety always comes first.
-
We deliberately keep numbers small, which means every dog is introduced carefully and we get to know them as individuals. As the daycare grows, groups will continue to be managed around compatibility and each dog's needs.
-
That's absolutely fine. Not every dog wants to play all day. We have calm rest areas where dogs can relax, with plenty of opportunities for quiet time.
-
Yes. Puppies are introduced carefully, with plenty of rest, shorter activities and positive experiences to help build confidence.
-
Possibly. Every dog is different, which is why we always start with a meet and greet and trial day. We'll always be honest if we think we're the right environment—or if another option would suit them better.
-
Yes. Critter Sitter Sussex is fully licensed by the local authority and fully insured for the services we provide.
-
We currently cover Hurstpierpoint, Hassocks, Burgess Hill and surrounding villages. If you're unsure whether you're in our collection area, just get in touch.
-
We'll let you know everything before your dog's first day, but generally all we need is your dog wearing a secure collar or harness. We'll discuss food, medication or any special requirements during your meet and greet.
-
Our aim isn't simply to tire dogs out—it's to give them a balanced day of exercise, enrichment, rest and social interaction. Most dogs go home relaxed, content and ready for a good night's sleep.
-
Because we deliberately keep our groups small. That means we get to know every dog's personality, routines and individual needs. Your dog isn't just supervised;they're understood. For many owners, that's the difference between somewhere their dog spends the day and somewhere they genuinely enjoy being.